Jackpot Village Review
Jackpot Village is one of the most popular online casinos. It offers a variety of deposit methods for users and an easy to use interface that’s coupled with an austere, yet glamourous, interface. The black and gold theme just screams opulence and the layout of the site further adds to this. Being relatively new to the scene, it has quite good bonuses: the casino also has the very latest in terms of technology and software, which means it can be used on both desktops and mobile devices.
The casino also holds one of the larger game selections out there, with 1200+ titles at its disposal covering all manner of games, from slots to a live casino. Support, deposit and withdrawal options, and the range of Canadian-oriented bonuses are all top-notch, creating a highly usable gaming platform that will see Canadian players return time and time again.
Jackpot Village Casino License and Background
Jackpot Village was established in 2019 and is part of the White Hat Gaming group. The group has a number of other casinos under their wing and really knows how to operate a user-friendly site that keeps the players’ wants and needs in mind. The Jackpot Village site is licensed with not one, but two different gaming jurisdictions, ensuring there is a lot of security in place.
These licenses come from the MGA and Spelninspektionen, who are both highly rated in the iGaming world. This also helps to give players comfort when looking for a new online casino as it means that the site is safe and secure for use. Throughout this review, we will continue to look at all the aspects that make this casino what it is. Keep reading to learn more.
One thing that helps Jackpot Village stand out is the number of bonuses that are available to Canadian players. As a starting point, there is an impressive welcome bonus that offers a 200% match on a first deposit. This bonus is spread across the first three deposits a player will make and does require an opt-in for it to be activated.
This involves clicking a toggle during the first deposit period and does not need an additional bonus code in order for it to be recognized. The first deposit gives players a 200% match up to $1000 and on top of that, awards players 500 Loyalty points. A second deposit offers slightly less, matching just 25% of the deposit up to a maximum of $800.
The third deposit that falls under this initial bonus offer is a 50% match up to $500. So, as an example, making the first deposit of $50 with the 200% match deposit offer will give the player an additional $100 to play with. This makes it a total of $150 for use on the casino, which is a rather good start to online gaming.
here’s a minimum deposit of $20 required to claim this bonus and 40x wagering requirements to meet. This means that a $50 bonus would need to be played through to a value of $2000 before a withdrawal can occur. The other main bonus available is the Village Fete, which enables players to win a share of $10,000 every month. Entries are automatic when the player makes real money deposits and bets.
Free Spins Bonus at Jackpot Village
While there are no standalone free spins available at Jackpot Village, the welcome bonus does have free spins attached. As with the percentage that is matched in this bonus, the number of free spins awarded to the player does vary across those first three deposits. The first deposit awards players with 30 free spins to use on Book of Dead.
The second deposit gives 25 free spins to play on Starburst, while the third deposit gives 20 free spins on Book of Dead. Similar to the main bonus, there are 40x wagering requirements in place on any of the wins made using these free spins. Players should use these free spins quickly though, as unused spins expire just 10 days after they have been awarded.
Many casinos will offer a number of bonuses that depend on the payment method used. This is done in an effort to encourage players to use a specific payment option. However, at Jackpot Village this is not the case. In fact, the opposite is true, with the casino actually having several payment methods that they cannot accept deposits from if the player wishes to make use of the bonus.
These payment options are Skrill and Neteller. Any deposit through these methods will not be eligible for the bonuses, so players who wish to make use of the welcome bonuses on offer will need to select alternative deposit methods for at least these first few deposits. It is possible to then change the payment option later on.
One of the best things about Jackpot Village is that there are a ton of slots available. In fact, the biggest part of its game collection is made up of slots from over 20 different providers. There are a number of hugely popular slots available, including Book of Dead, Reel Rush, Gonzo’s Quest Megaways and Starburst. On top of that, there are many jackpots available, as one might expect given the name of the casino. These even have their own category filter so it makes it even easier for players to find them. The jackpots on these games are easily visible, with some incredibly high options on offer. Atlantean Treasures Mega Moolah sits at around $3.5 million, with Wheel of Wishes reaching greater heights of $5.7 million.
Live Dealer Games
There are a large number of top live casino games available at Jackpot Village, thanks to the combination of both Evolution Gaming and NetEnt who are providing them. Both of these providers are well known for their top-quality games, attention to detail and, of course, the security and gaming fairness of their games.
Both use top technology to film and live stream their games, ensuring that their video feeds are smooth, uninterrupted and give players a fully immersive gaming environment to enjoy. There are many favorites at Jackpot Village in the live casino section and these include a number of roulette, blackjack, and baccarat versions, each with slightly different rules and also a range of betting limits to suit players of all budgets.
The live casino also has a range of different popular poker options, such as Three Card Poker, Caribbean Stud, Casino Holdem and Ultimate Texas Holdem. This means that players can test out a number of different rules. On top of these usual live dealer games, there are a number of less commonly-found options as well.
These come primarily from Evolution Gaming and feature some TV show games as well as a few instant win type games. These include Mega Ball and Crazy Time, each of which offer something slightly different. If players are looking for something a little less fast-paced and intense, then there’s also a huge range of virtual table games for them to peruse. These cover everything from blackjack through to video poker.
|Jackpot Village Payment Methods||Limits|
|Visa:||Min $20, Max No limit|
|Mastercard:||Min $20, Max No limit|
|Skrill:||Min $20, Max No limit|
|Neteller:||Min $20, Max No limit|
|Paysafe:||Min $20, Max No limit|
|Interac:||Min $20, Max No limit|
|Apple Pay:||Min $20, Max No limit|
|Jackpot Village Withdrawal||Limits|
|Visa:||Min $30, Max No limit|
|Mastercard:||Min $30, Max No limit|
|Skrill:||Min $30, Max No limit|
|Neteller:||Min $30, Max No limit|
Is Jackpot Village Casino Safe?
Jackpot Village offers players a safe and secure gaming platform. This is due, in part, to the fact that it is licenced with both the MGA and Spelninspektionen licensing jurisdictions. Both of these have stringent rules and regulations that govern the practices that must be put in place by any casino that is licensed with them.
On top of this, the site utilizes SSL encryption protocols to ensure that any information provided by the player to the casino is kept safe and secure, inaccessible by third parties. Jackpot Village casino also ensures full safety and compliance with regulations through its KYC procedures. These ensure that players are who they say they are, thus protecting the casino from fraud or issues with underage gamblers which might harm its reputation.
Jackpot Village Customer Support
Jackpot Village offers excellent customer support to its players. There are a number of options Canadian players have through which to get in touch. Happily, there is no need for players to contend with specific opening hours or time zones, as the service is available 24/7. Players have two main options for contacting the support team, either through email – support @jackpotvillage.com – or via the live chat. The latter is the preferred method and offers very fast responses, which is perfect if the issue is an urgent one.
There does not appear to be a phone number available and, unfortunately, no FAQ section (which can often be helpful in avoiding unnecessary contact or wait times when contacting the casino staff directly), could be found.
Signing up is very easy at Jackpot Village. At the top of the page, on the right, is a large gold button with 'register' on it. Clicking here will bring the player to a set of questions and information pages they will need to fill out in full. These include providing a full name and email address along with gender and birthday. The next section requires the player's physical address and the country they are residing in. The last part of the form requires players to create a password and to select their preferred currency before the account creation can proceed to the confirmation phase. Closing an account isn't quite so straightforward. Players will need to get in touch with the casino directly to request deletion.
Jackpot Village holds its main licence with the Malta Gaming Authority, which is one of the top jurisdictions in the industry. Not only that, but the site holds a second licence with Spelninspektionen, which is the Swedish regulatory body. Both of these jurisdictions have very strict requirements in place to ensure that the casino is operating fairly. It's also possible to see the auditing from eCOGRA that the casino goes through to ensure that its games are fair and that players are not getting short-changed during gameplay. The final point is that the casino is secured by 128 bit SSL encryption protocols, which prevent unwanted third parties from gaining access to player data in any capacity and mean that players can input their private banking data securely.
As with most reputable casinos, Jackpot Village does require players to verify their accounts. While some players might consider this a drag, this is just one more way that the casino can ensure player safety and security. Verification is often better performed right from the outset, as the casino will simply request verification before the first withdrawal can be processed. Leaving it until the last minute can mean that the withdrawal gets delayed. Instead, players can pre-empt this by providing Jackpot Village with the required documents early on. These include a copy of a government-issued ID and a bank statement or utility bill to prove the player's address. Once these have been verified, the account can be used in full - verification also only takes a few days.
Similar to most online casinos, Jackpot Village is now completely mobile compatible. The desktop version of the site has been translated across to the mobile platform with the greatest of ease, ensuring no loss of accessibility is had. Players are still able to find all the same games thanks to the use of HTML5 software by most top providers, and with this software, there's no need to download the games. All games play in the same way they would on the desktop site. There is no app available, though; players will simply have to access the site via their mobile browser, logging in to their account in the same way they would on a laptop. Players can switch between devices, make deposits and receive bonuses.
As with most reputable online gaming sites, Jackpot Village takes responsible gambling very seriously. As they are under the jurisdiction of the MGA, there are strict requirements in place as to what they have to offer players in terms of gaming responsibly. This means that the site offers links to a number of hotlines available to Canadian players, as well as options that players can put in place themselves. These options include being able to track their gaming, set limits on how much is deposited and, if things get really bad, players are able to self-exclude. This means that players can block themselves from the site for a minimum of 6 months, during which time they have no game access and won't receive any promotional materials.